Return Policy

Markoulakis Publications seeks to offer the highest quality published material and the best customer service possible. All publications are supplied on the basis of firm sale. In the case of a sale or return the details must be negotiated in advance. An authorization prior for all returns is required and the invoice information is required to be present and quoted. Full credit will only be issued if the returned items are in a saleable condition. Markoulakis Publications retains the right to determine the saleable condition of returned books. The period of eligibility for returns is 60 days for UK orders and 30 days for overseas sales from the purchase or invoice date. Any non authorized returns will not be credited. It has to be noted that the above terms apply only to book and serial titles published by Markoulakis Publications. Please also provide a brief explanation for your return. Damaged titles will be replaced upon request.

Send returns to: Markoulakis Publications, The Hive – Nottingham Trent University, Burton Street, Nottingham, NG1 4BU, United Kingdom.

Markoulakis Publications is not responsible for lost returns. Returns will be refunded in the form of the original payment method. Shipping charges are non-refundable. CD-ROMs and electronic downloads (includes subscriptions of electronic content) are non-refundable. Unless otherwise noted, Journals’ subscriptions cannot be cancelled once the first issue has been mailed. Please allow 30 business days for returns to be processed.

Please contact us for any additional queries.